We understand that life happens, and sometimes appointments need to be rescheduled. To ensure the best service for all our clients, we kindly ask for at least 48 hours' notice if you need to cancel or reschedule your appointment. Cancellations, no shows or changes made within less than 24 hours will be charged the full service amount.

Thank you for your understanding and support!

The real answer is "it depends"! However, we recommend waiting no longer than 3 weeks between appointments to ensure the optimal health and longevity of your natural nails.

We offer soft gel (soak-off) manicures, nail strengthening treatments, cuticle care, nail shaping, and minimalist nail art. All of our services are performed using 10-free, cruelty-free, and vegan products.

Studio 31 is the home of natural nails. We work to enhance and maintain the beauty of your natural nails, therefore we do not offer length extensions at this time. Repairs on chipped or cracked nails are available on a case by case basis upon assessment.

A natural nail service focuses on nail care without the use of artificial enhancements like acrylics or gel extensions. We use non-toxic, eco-friendly products and prioritize the health of your nails, skin, and the environment.

Yes! We offer nail strengthening treatments that promote healthier, stronger nails over time. Head over to Services to read more about IBX nail strengthening treatment. Our technicians can also recommend products and daily practices to help strengthen your nails naturally.

We follow strict sanitation procedures and proudly carry a Fraser Health operating permit, ensuring our practices meet the highest health standards. All tools are cleaned and disinfected after each use, and we use disposable tools where appropriate. Our workspace is cleaned thoroughly between appointments to provide a safe and hygienic environment for our clients.

We specialize in natural nail care and do not offer acrylics or traditional gel extensions. However, we do offer healthier alternatives like "soak-off" soft gels that are free of harmful chemicals, which can be safely removed without damaging your nails.

To keep your nails healthy between appointments, avoid using your nails as tools, apply cuticle oil daily, wear gloves when doing household chores, and moisturize your hands regularly. Ask about our curated selection of body butters, hand creams and oils from reputable, local and organic brands to help you along in your healthy nail journey!

Absolutely! We welcome all clients and offer a range of natural nail care services for men, including manicures and nail treatments.

We use non-toxic products that are free from harsh chemicals, making them safe for most pregnant clients. Our salon environment is also free from strong fumes, ensuring a safe and comfortable experience. If you have any questions regarding pregnancy, we recommend consulting a physician prior to your appointment.

Yes, we use products that are formulated for sensitive skin and free from common allergens. Please let us know if you have any specific allergies or skin sensitivities, and we will customize your treatment accordingly.

10-free gel polishes are free from the top 10 most harmful chemicals commonly found in traditional nail products, including formaldehyde, toluene, DBP, camphor, and parabens. We use 10-free gel polishes because they are safer for both your health and the environment, while still providing the long-lasting, glossy finish of regular gel polish without compromising nail health.